Success Stories

Shorebank needed to involve multiple departments, including HR, in their new hire processes while also reducing the number of servers that they managed by going with a web-based software-as-a-service (SaaS) model.

BP's Convenience Retail group in the United States needed a standard, more efficient method for processing certain requests, as well as an accepted process for tracking and reporting on those requests in order to comply with Sarbanes-Oxley requirements.

As a company in a regulated industry, Island Insurance has rigorous audit and compliance requirements and has implemented an approval management system within IT for tracking and managing all the company's data-access and IT requests.

GlaxoSmithKline wanted to find a request management system that could be implemented by all IT departments within the company worldwide, providing users with a single, familiar interface that was more welcoming and user-friendly.

Aspect needed a system that would allow management to quickly and efficiently review and act on all the non-standard pricing/discount requests submitted by the sales and support teams in order to provide attentive and responsive customer service.

In line with its goals of identifying and implementing effective technologies, Baylor University has implemented Integrify to centralize and streamline the data entry and approval of all departmental requests that impact budget, from hiring temporary personnel to requesting funding for a new building or new department.

PrePass needed a holistic, automated approach that would allow them to track defects, identify reoccurring product weaknesses and focus on critical path items.

As a 2,000-employee company distributing more than 60,000 in-stock items annually through five regional warehouses to over 70,000 customers, AGI had outgrown its e-mail driven IT request form system that was housed in public folders on its server. It needed a more manageable method of processing service requests.

As the Nailco Group continued to grow and establish offices in numerous locations around the country, management found it needed an automated system to process and track supply purchases and requests, as well as account for these items as they were being requisitioned.

KNG had a quote request process that was being completed via email. There was no workflow discipline behind that system, however, so often specifications weren't communicated and documented effectively, or projects were not re-routed if changes were made, and worst of all, sales were sometimes dropped altogether.

In order to reach its strategic goals of improving the base business to sustain competitiveness and growth; positioning its businesses to pursue key market segments; and attracting and retaining talented employees, the company undertook a lean initiative to build a more efficient, more competitive organization.

HealthStream needed a process management solution that would initially deal with demanding turnaround of pricing requests from its sales team.

Integrify OnDemand simplifies content approvals for sponsor promotions team.

Better communication on exceptions, better documentation, and online access to case history requests has improved intra-department communication and made operations run much smoother.

Automatic approval routing was implemented for over 700 processes such as application security, batch scheduling, Business Objects (enterprise reporting), gas control support, Nvision applications, Nvision security, Oracle and PowerPlant, and PGAS.

NCF says the initial cost savings is being seen in the reduction of paper and fax supplies, as well as a smoother flow from form creation to approval to granting authorization.

Both employees and managers feel that communication within and between departments has dramatically improved since they have access to request forms and status from any location with a Web browser, not just at their desks.

Seamlessly integrating with the new medical applications software, allowing the Beverly Hills Surgical team to keep its existing systems intact while automating workflow with iApprove.