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Case Studies
Island Insurance adopted Integrify to provide 100% visibility into processes, making audits as smooth as an Island Breeze
As a company in a regulated industry, Island Insurance has rigorous audit and compliance requirements and has implemented an approval management system within IT for tracking and managing all the company's data-access and IT requests.
GlaxoSmithKline: Improved End-User Experience Saves Time and Money In the Pharmaceutical Market
GlaxoSmithKline wanted to find a request management system that could be implemented by all IT departments within the company worldwide, providing users with a single, familiar interface that was more welcoming and user-friendly.
Aspect Software: Improving Pricing/Discount Processes while Satisfying Compliance Requirements
Aspect needed a system that would allow management to quickly and efficiently review and act on all the non-standard pricing/discount requests submitted by the sales and support teams in order to provide attentive and responsive customer service.
Baylor University: Integrify based "BearQuest" is improving the university's use of budgets
In line with its goals of identifying and implementing effective technologies, Baylor University has implemented Integrify to centralize and streamline the data entry and approval of all departmental requests that impact budget, from hiring temporary personnel to requesting funding for a new building or new department.
Prepass/ACS: Improved customer satisfaction, cost savings and increased efficiencies that lead to new business
PrePass needed a holistic, automated approach that would allow them to track defects, identify reoccurring product weaknesses and focus on critical path items.
Acklands Grainger, Inc.: Improved Service from the IT Department
As a 2,000-employee company distributing more than 60,000 in-stock items annually through five regional warehouses to over 70,000 customers, AGI had outgrown its e-mail driven IT request form system that was housed in public folders on its server. It needed a more manageable method of processing service requests.
The Nailco Group: Request Management to Control Expenses
As the Nailco Group continued to grow and establish offices in numerous locations around the country, management found it needed an automated system to process and track supply purchases and requests, as well as account for these items as they were being requisitioned.
KNG: Automated Process Results in Improved Sales & Customer Service
KNG had a quote request process that was being completed via email. There was no workflow discipline behind that system, however, so often specifications weren't communicated and documented effectively, or projects were not re-routed if changes were made, and worst of all, sales were sometimes dropped altogether.
Banta Corporation: Success of a Organization's Lean Initiative
In order to reach its strategic goals of improving the base business to sustain competitiveness and growth; positioning its businesses to pursue key market segments; and attracting and retaining talented employees, the company undertook a lean initiative to build a more efficient, more competitive organization.
HealthStream: Improving Pre-Sale Customer Service
HealthStream needed a process management solution that would initially deal with demanding turnaround of pricing requests from its sales team.
Nick-at-Nite: Process Management Saves Time, Increases Sales
Integrify OnDemand simplifies content approvals for sponsor promotions team.
Integrify Helps Cardinal Logistics Connect De-centralized Enterprises to Speed Growth
Better communication on exceptions, better documentation, and online access to case history requests has improved intra-department communication and made operations run much smoother.
Integrify Helps Northern Natural Gas Become More Efficient
Automatic approval routing was implemented for over 700 processes such as application security, batch scheduling, Business Objects (enterprise reporting), gas control support, Nvision applications, Nvision security, Oracle and PowerPlant, and PGAS.
National Commerce Financial Becomes More Competitive
NCF says the initial cost savings is being seen in the reduction of paper and fax supplies, as well as a smoother flow from form creation to approval to granting authorization.
Bellevue Hotel Saves Time and Money Automating HR Processes
Both employees and managers feel that communication within and between departments has dramatically improved since they have access to request forms and status from any location with a Web browser, not just at their desks.
Integrify Helps Make Medical Facilities More Profitable
Seamlessly integrating with the new medical applications software, allowing the Beverly Hills Surgical team to keep its existing systems intact while automating workflow with iApprove.