As we have in years past, we considered usability, flexibility, adoption rate and total cost of ownership. And we also recognized some vendors for their vision toward the future or for a collection of offerings, rather than a specific product or compelling new version of an existing one. As was the case when we first published our Trend-Setting Products list in 2003, this year’s version has been assembled through consultation and collaboration with editorial colleagues, analysts, system integrators and a select group of users. This year, we considered more than 700 offerings from some 300 vendors.
In each and every case, the thoughtfulness and elegance of the software certainly warrant further investigation, and we’re confident that a number of products listed here will dramatically boost the productivity of any type of organization.