Authors

Authors

Joanne Wortman

Joanne Wortman is an independent business/technology consultant and freelance writer in the NY Metro area. She has almost two decades of experience providing business process optimization, organizational change management, M&A integration, and program management across many business sectors, with a concentration in manufacturing.

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Find Your Flow by Reducing Distractions and Task Apathy

Reducing distractions and achieving "flow" is hard in most workplaces.

What is the "Flow"? High-functioning organizations often harness insights from human psychology to boost efficiency and productivity in the workplace. Personal productivity coaches help their clients attain peak "flow" as they tackle difficult tasks or work toward personal goals. If you have ever felt like you were "in the zone" while practicing a hobby or… View More


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Don't Just Automate, Reframe Those Business Processes

reframe business processes

Interior designers know that the right frame makes all the difference when incorporating artwork into an overall design. Reframing is also a skill that can also unlock the biggest ROI from a workflow automation initiative. Most organizations understand that they can boost efficiency and reduce errors and rework by using workflow tools to eliminate manual tasks, person-to-person handoffs, and manual calculations. There is… View More


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Establish, then Automate your Standard Operating Procedures

standard operating procedure SOP automation

Improve operational efficiency by standardizing and automating operating procedures.   What are Standard Operating Procedures? Standard Operating Procedures (SOPs), first adopted by the railroad industry in an effort to… View More


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Boost Process Visibility to Improve Operational Responsiveness

process visibility illustration

  Why Visibility Matters If you ponder technological advances over the last 50 years, you will see how much of the benefit is really about increased visibility. Improved resolution in medical imaging allows earlier intervention into disease processes. Manufacturing processes benefit from real-time visibility into product quality and the proper operation of shop-floor machinery. Modern… View More


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Improve Corporate Governance With BPM

What is corporate governance, really? Governance has been a popular word in the business world for quite a few years, although there are many published definitions of the term. Let's be clear: governance has been required when humans work together toward a common goal. In the commonly accepted business parlance, corporate… View More


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Reduce Operational Risk with Effective Workflow Management

We provide keys to reduce operational risk based on several different potential failure points in your organization. Related: Finance Teams Are Spending Too Much Time Processing Transactions Is Your… View More


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Is Your Business at Risk from Hidden Pockets of Tribal Knowledge?

What is Tribal Knowledge and Why Should I Care? Six Sigma experts describe tribal knowledge in the following way: "Tribal knowledge is any unwritten information that is not commonly known by others within a company. This term is used most when referencing information that may need to be known by others to produce quality product or… View More


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The Hidden Costs of Poor Internal Customer Service

Related: Business Process Automation and Digital Transformation Better Ways to Train Your Employees for… View More


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BPM Guide (Part 9): Special Situations Requiring Business Process Management

The entire BPM Guide is now available free at http://get.integrify.com/bpm-guide. This is a guest series by Joanne Wortman, an independent business/technology consultant and freelance writer in the NY Metro area. She has almost two decades of experience providing business process optimization, organizational change management, M&A integration, and program… View More


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BPM Guide (Part 8): From Process Diagrams to Real Process Change

This is a guest series by Joanne Wortman, an independent business/technology consultant and freelance writer in the NY Metro area. She has almost two decades of experience providing business process optimization, organizational change management, M&A integration, and program management across many business sectors, with a concentration in manufacturing. Introduction Now we need to discuss the real work of… View More


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