Authors

Authors

Mike Raia

Marketing the world's best workflow automation software and drinking way too much coffee. Connect with me on LinkedIn at https://www.linkedin.com/in/michaelraia/

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25 Resources Sites to Improve Your Process Improvement Projects

process improvement project management resources

A collection of process improvement project resources that can help project managers achieve better outcomes and provide more organizational value. Related Process Improvement Overview Real World Project… View More


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Getting Your Start in the World of Project Management

project management career professional at whiteboard

Some folks are naturally gifted in leading a group of people with disparate personalities and skills to achieve a strategic business goal. Other folks may not have this natural gift but are willing to work and acquire the skills to get there. If you're someone who is energized by solving big problems and consider yourself good at bringing different opinions and skills together to make it happen, then project management might… View More


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Our Top Ten Blog Posts of 2019

top posts of 2019

Our year-end review finds a wide array of topics that were popular on our blog this year. Some posts benefited from use in our Workflow Ideas Weekly email, others were popular Google searches, and one, about business rules, turned out to be heavily-referenced in a… View More


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3 Emerging Technologies That Aid Employee Workflow

emerging technologies workflow

“I’ll Slack it to you.” “Make sure you start a Google Hangout for the meeting.” “Have you checked Trello?” Today’s workplaces are fueled by the many technology tools that have become available in recent years. As technologies continue to advance, they have entirely reshaped modern organizations by… View More


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The Incident

incident workflow process

While workflows (and workflow automation) are often thought of for processes that involve approvals of some kind, there is a workflow type you may not have considered—incident reporting. Incident Reporting in Your Business When something critical and unexpected happens in the business, your company should have a mechanism in place to report it so action can be taken. That action might include… View More


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Best Articles on Efficiency

people being efficient

Efficient or Productive? People often confuse "efficiency" with "productivity." Let's differentiate the two. Setapp covers it nicely here: "Put simply, productivity is the quantity of work produced by a team, business or individual. Efficiency, on the other hand, refers to the resources used to produce that work." So you… View More


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How to Approach Workflow ROI

After fifteen years of working with customers on improving workflow efficiency and productivity, we can honestly say that every workflow situation is truly unique. There are similarities among every new hire process, expense request process, change request process, etc., but no one handles the same process exactly the same… View More


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When People Leave: Do You Have a Succession Plan?

You've had that feeling. A key team member or executive unexpectedly announces they are leaving the organization for "new challenges" and gives their two-week notice. Your first thought is, "Uh oh. Who is going to replace them? How is their work going to get done?" Sometimes there is a clear replacement who can step… View More


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The New Rules for Change Management

change management rules

Related: Why Change Is So Difficult in an Office (and How to Cope) Silos Are Wreaking Havoc on Your Business Processes Better Ways to… View More


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Business Process Optimization Fundamentals

Business process optimization is critical to ensuring process improvement projects meet the expected results. What is Business Process Optimization? Business Process Optimization (BPO) is the targeted redesign of processes to promote efficiency and strengthen the alignment of individual processes with overall strategy and goals. While the optimization… View More


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