Authors

Authors

Mike Raia

Marketing the world's best workflow automation software and drinking way too much coffee. https://about.me/mikeraia

Post 1 to 10 of 25

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Task Delegation Can Save Your Bacon

Task delegation shown with sticky notes

No one is "always available." Though we may feel infinitely connected and permanently online, people still get sick, have to deal with urgent family matters, take vacations, attend conferences, etc. As much as we try to tell our teams and coworkers that we can always be reached, the reality is that we sometimes we can't. Facing this truth, a question you should consider is "Who's my backup?" It may sound simple, but consider the… View More


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Reduce Decision Fatigue with Workflow Automation

Decision fatigue represented buy a burned out match walking sadly

Focusing employees on higher value decisions can improve both productivity and the quality of employees’ work, freeing their time and brainpower for the decisions that really matter. Related How Quickly Does Your Organization Make Decisions? Each of us makes dozens of decisions every day, in… View More


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5 Things You Should Stop Doing with Microsoft Excel

ways not to use Microsoft Excel

Excel is a great tool but it's often used in ways it was never intended. Here are some of the ways it should never be used. Microsoft Excel is a powerful spreadsheet that has been greatly refined over the past 30 years, especially with the development of macros. However, these capabilities have prompted many people to use Excel in ways for which it was never designed. For example, Excel isn’t a… View More


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Baltimore's Department of General Services Automates Processes with Integrify

The City of Baltimore's Department of General Services has a lofty goal: to implement workflow automation across the entire agency and its partners. After rolling out a series of process improvements with Integrify, Varghese Paranilam, City of Baltimore’s Department of… View More


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The Difference Between Learning and Doing Project Management

Project management is a multi-faceted discipline that has evolved rapidly to accommodate the changes brought on by new technology, new approaches to running organizations, and the pressures of modern business cycles. Despite what most PMs learn in school and training, it's exceedingly difficult to prepare for "the real world of project management." I recently posed a question on… View More


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How to Digitally Transform Your Internal Operations

How to Digitally Transform Your Internal Operations Presentation

Before Tom Martin became our Customer Success Manager, he spent several years working for one of our customers, Exacto and managed several different process automation projects. Recently Tom presented this work to an audience at the CampIT conference in Chicago. The theme for the day was "IT Infrastructure / Operations Management (Data Center) Strategies" and… View More


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Real World Project Management

There’s a myth out there, and business school contributes to it to some extent, that project management is a world where one gets everything needed in resources and all that has to be added is the brain power to run the show, (i.e. the project manager or PMO.) Projects are able to get started, the right people are pulled from various areas immediately as subject matter experts, and the day is filled with constructing Gantt charts… View More


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8 Features Your Workflow Management System Must Have in 2018

Over the years, workflow management systems have evolved and attempted to solve more and more workflow-related problems. At the same time, other features have been sloughed away by vendors as other tools become more advanced and reduce the need for certain features. For instance, a separate component for building mobile forms has been replaced by "mobile everywhere" forms that… View More


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We're Presenting at CampIT in Chicago May 15

Our Customer Success Manager, Tom Martin, will be speaking at the May 15 CampIT conference: IT Infrastructure / Operations Management (Data Center) Strategies. Tom will be presenting "How to Digitally Transform Your Internal… View More


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12 Tips for More Usable Web Forms

Forms that are poorly designed can end up going unused and lead to users finding workarounds (usually circumventing your carefully-designed process). We have some tips for making your forms more user-friendly and, ultimately, used. Related Getting Users to Actually Use Your Workflow… View More


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