The Integrify Blog

Supersized BPM: Article by David Kelly Take the example of request management. Almost every company (perhaps every company?) has multiple examples of request management processes sprinkled throughout the company. For example, it could be managing services requests and approvals on the IT side or capital expenditure requests and approvals on the business… View More

BPO Solutions provider seeks efficiency in global communications Chicago, IL - May 2nd, 2007 - Integrify Software, Inc., a leading provider of Enterprise Request Management (ERM) software, announced that Promantra Synergy Solutions, a Business and Clinical Process Solutions provider headquartered in Pocatello Idaho, has chosen its Integrify OnDemand request management solution to increase the efficiency of its request… View More

Utility's IT department improves quality of service and increases productivity Chicago, IL - April 17th, 2007 - Integrify Software, Inc., a leading provider of Enterprise Request Management (ERM) software, announced that Lincoln Electric System, the utility servicing the Lincoln, Nebraska area, has chosen its Integrify 4.3 request management software to automate the request-for-change (RFC) process in its IT department. LES… View More

Acklands-Grainer, a Canadian distributor of maintenance, repair, and operating products, wanted a more efficient, traceable way to process and fulfill equipment requests, account setups, and service requests. The company had outgrown its e-mail-driven IT request form system, housed in public folders on the server, and wanted to replace it with an automated system that provided electronic approvals, real-time tracking, and built-in… View More

New plugins increase process capabilities with greater flexibility and integration Chicago, IL- February 12th, 2007- Integrify Software, Inc., a leading provider of Enterprise Request Management (ERM) software, has announced the availability of Plugin Central for its Integrify 4.0 software. Plugins are extensions of Integrify's workflow engine that allow for in-process, bi-directional integration with external… View More

Chicago, IL, USA - Jan 22nd, 2007 - Integrify ®, a leading provider of Enterprise Request Management (ERM) software, reports a strong increase in its customer base in 2006. Some of the latest customers that have chosen Integrify for request management include Fairfield Residential, ICT Group, Yokogawa, StubHub, Banta Corp, Wyndham Resorts and MobiTV. These new customers join Integrify's growing customer base that have selected… View More

KMWORLD Trend-Setting Products of 2006 You might be asking how we go about selecting products we consider to be "trend-setting" out of the sometimes dozens of individual offerings from the roughly 300 vendors we consider to be in our "space"—combined, nearly 1,500 products were considered this year. I wish I… View More

KMWorld 100 Companies That Matter in Knowledge Management One hundred. Not 101. Not 99. Does our list mean that there are only 100 companies that matter in KM? Of course not. We figure there are more than 1,500 companies in our loosely defined space, and each one brings something… View More

Good article from Bruce Silver related to Business Process Management (BPM)-… View More

The Art of Post M&A Integration One of the many questions that companies face in a post M&A environment is "How do we identify and manage access rights to existing and new systems that are in place?" Corporate IT is faced with the challenge of determining what systems and projects require new levels of approval. Not only do new approval processes need to be established, but providing a common platform to define and execute… View More