Posts

  Problem-solving likely consumes much of your time both personally and professionally. In fact, it's not unusual to get stuck just trying to decide how to approach a problem. Should you employ a "Pros and Cons" list? Should you solicit feedback from a variety of people with experience? Is it just a matter of the best ROI? While it's true that solutions can arise from the most unlikely places, those… View More

  What's Different Now? It's hard to check a business-related Twitter feed or LinkedIn stream without running across the phrase "digital transformation." While the concept isn't new, it seems to be accelerating. Many definitions exist for digital transformation. Here's one from InfoWorld that's as good as any: "Digital transformation is the application of digital technologies to fundamentally impact… View More

While much of the digital transformation discussion rightly focuses on the customer experience and becoming customer-centric, there is another, less sexy focus of the movement, which is on the internal operation of a business. Naturally, the ultimate goal of any business is customer value but getting to the last customer mile often requires significant improvements in how businesses operate behind the scenes, even when the impact on customers… View More

Improved productivity doesn't just happen overnight. It's a detailed, sometimes painstaking process to lead a better life. However, the more diligently you incorporate these tips, the more likely it is you'll start to see the results you want. Most people want to figure out ways to get more done in a day, but this type of generic goal will never spur anyone to action. Couple the vagueness with the mixed results everyone gets when… View More

Getting enough quality sleep every night can be a challenge for busy people, but doing so can have a marked increase on productivity at work. Many working Americans aren’t getting enough sleep on a regular basis. When trying to balance work and personal/family commitments, it can seem like there simply are not enough hours in the day to get everything done. If sacrificing sleep is something you do regularly in order to meet daily… View More