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How to Make Better Request Forms

request form being designed on a laptop

Earlier we posted twelve tips for more usable Web forms. Today we're looking specifically at request forms and request form templates. Request forms are usually the first step in any process whether it's a project request, a finance request, an HR request, or any of the thousands of possible business process forms people use every day. In most business… View More


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Taking Ownership Individual Task Flow

task flow of individual employees

PharmExec.com recently published an excellent article called "5 Ways to Shape a Regulatory Affairs Workforce for the Future," written by Janssen R&D Global Regulatory Affairs exec, Karin Van Baelen. In it, Van Baelen discusses five key components for building a GRA team that has a balance of agility… View More


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Planning for Workflow Automation

planning map for workflow automation

While it's tempting to just jump into a workflow automation tool and start building processes, especially when you realize how quickly you can make an impact, take a deep breath. The most successful automation projects start outside of any automation tool. Grab your planning tool of choice and anyone you feel has a good understanding of your company's processes before walking through the steps below. The necessary steps to prepare for… View More


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Eliminating Shadow Processes

shadow processes can hamper automation efforts

In every almost every small or large business, employee politics, preferences and personal relationships conspire to create shadow processes. Shadow processes are processes or workflows that willing circumvent the accepted, standard operating procedures defined by the organization. Some examples of shadow processes in action: "I'll ask Ed in IT to turn back the server clock so I can book this customer… View More


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Tips for Engaging Project Stakeholders

Project manager looks to engage stakeholder

This post offers tips on how project managers can keep their project stakeholders engaged. It also provides information on identifying stakeholders and their claims to the project. See Also: The Difference Between Learning and Doing Project… View More


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