Department Focus

What is corporate governance, really? Governance has been a popular word in the business world for quite a few years, although there are many published definitions of the term. Let's be clear: governance has been required when humans work together toward a common goal. In the commonly accepted business parlance, corporate… View More

"Ideas Won't Keep. Something Must Be Done About Them."– Alfred North Whitehead Managers and business analysts frequently have great ideas for implementing change in their organizations, however, they often struggle with how to obtain upper-level buy-in for their workflow automation ideas. Implementing a software solution that will automate… View More

As companies across several industries look to reduce and maximize capital spending, many are beginning to realize the waste and risk involved in their current methods for handling requests for capital expenses. Here are some of the drivers for CapEx automation. Speed/Pace of Business/productivity A traditional, manual approach to CapEx presents serious challenges. Especially in larger, more complex organizations, the CapEx… View More

Workflow Automation Provides Efficiency and a Vastly Improved Employee Experience Employee Lifecycle Management involves optimizing the processes and interactions with employees over the course of their employment within an organization. Much of the process can now be managed in an automated way using… View More

Silo mentality afflicts most companies but it's important to find ways to communicate across departments for the continued growth and success of your business. You've heard the term "office politics". While this term isn't directly defined, the connotations are never good. It often suggests a sort of social manipulation at play within the office which can help certain employees succeed while keeping others from… View More

Related Internal Controls for Better Compliance Workflow For Compliance Improve Corporate Governance With BPM As any compliance officer knows, complying… View More

Related The New Rules for Change Management Employee Lifecycle Management with Integrify How to Lead Through… View More

How would you rate productivity at your company? Are orders consistently going out on time? Are clients satisfied with your services or products? Are you growing in relation to your competitors? Are projects frequently running over? If not, you could have systemic productivity problems. These issues may be due to company… View More

What is Skills-Based Routing? Skills-based routing is a strategy for marrying requests with the most appropriate resources. It's frequently used in customer call centers where incoming calls, chats, emails, and social media messages are automatically routed to the best available agent to handle. However, the concept extends beyond an inbound call… View More