BPM Tools Guide

Learn how Business Process Management (BPM) tools can help your business improve efficiency, accuracy, and productivity to be more competitive.


BPM Tools: How Do I Get Started?

BPM, or Business Process Management, has been around for a long time but the tools used to implement the practice have gone through a lot of changes, especially over the last few years. Once a fairly straightforward toolset that allowed technical business analysts or IT professionals to sequence work using complex software or code, BPM tools have become much easier to use while doing much more.

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What Are BPM Tools?

BPM tools give organizations the ability to rapidly build scalable, automated workflows and processes as part of a single departmental automation project or as part of a large-scale corporate initiative to implement a process management methodology across the enterprise. BPM tools are often confused with BPM itself, which is a discipline, not a software tool.

These BPM (business process management) tools provide visual, low- or no-code functionality that allows business users (not just IT professionals) to define processes, automate tasks, design dynamic, mobile-friendly forms, and deploy portals that allow employees and customers the ability to use these processes as applications.

Some examples of processes that can be automated using BPM software tools by department:


Purchase Requests
Expense Approvals
Salary/Wage Changes


Benefits Enrollments/Changes
New Hire Management
Employee On/Off Boarding
Vacation Requests


IS Service Requests
Security Access Requests
Software Change Requests
New Project Requests
Security Incidents/Breaches


Marketing Campaign Approvals
Print/Online Ad Requests
Sponsorship Approvals
Marketing Collateral Approvals


Office Relocations
Resource Scheduling
Facility Access
Move and Expansion Requests


Quote Approvals
Contract Reviews
Pricing Discounts
Proposal Approvals 


General Procurement
Capital Purchase Approvals
Vendor Management
Invoice Approvals


Legal Holds
Contract Reviews
Client Intake

Download our List of Process Automation Use Cases (PDF)

What Features Are Included?

BPM tool example screenshot
BPM Tool Example (Click for Larger)

BPM tools typically include:

  • A process builder that is used to design and manage a series of linear or parallel human and machine tasks that constitute a process.
  • A process engine that manages the coordination and execution of tasks.
  • Tools to manually (forms) or automatically (integrations) manage data critical to the execution of the process.
  • A reporting engine for monitoring activities and performance including auditing of tasks.

Features will vary depending on the provider. Some tools may include the ability to use artificial intelligence (AI) or connect to the Internet of Things (IoT), and others may offer sophisticated process modeling tools that can predict outcomes based on the process design.

What Are the Benefits of Using BPM Tools?

We have an exhaustive list of benefits you can expect with process and workflow automation, but here are a few:

Finding the Best Solution

There are a number of software directories that list and review BPM Software Tools. These include:

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