BPM Tools Guide
Learn how Business Process Management (BPM) tools can help your business improve efficiency, accuracy, and productivity to be more competitive.
BPM, or Business Process Management, has been around for a long time but the tools used to implement the practice have gone through a lot of changes, especially over the last few years. Once a fairly straightforward toolset that allowed technical business analysts or IT professionals to sequence work using complex software or code, BPM tools have become much easier to use while doing much more.
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BPM tools give organizations the ability to rapidly build scalable, automated workflows and processes as part of a single departmental automation project or as part of a large-scale corporate initiative to implement a process management methodology across the enterprise. BPM tools are often confused with BPM itself, which is a discipline, not a software tool.
"BPM is a discipline, not a software tool."
These BPM (business process management) tools provide visual, low- or no-code functionality that allows business users (not just IT professionals) to define processes, automate tasks, design dynamic, mobile-friendly forms, and deploy portals that allow employees and customers the ability to use these processes as applications.
Features will vary depending on the provider. Some tools may include the ability to use artificial intelligence (AI) or connect to the Internet of Things (IoT), and others may offer sophisticated process modeling tools that can predict outcomes based on the process design.
We have an exhaustive list of benefits you can expect with process and workflow automation, but here are a few:
Streamline and speed up internal processes by reducing manual entry and request handling.
Allow staff and management to focus on value-added projects and tasks.
Increase output and increase productivity.
Reduce the risk of improperly-approved requests, contracts, hires, etc.
Some examples of processes that can be automated using BPM software tools by department:
Download our List of Process Automation Use Cases (PDF)
There are a number of software directories that list and review BPM Software Tools. These include:
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