Serving The Right Brain and Left Brain of IT

I recently ran across an interesting article by PwC’s Chris Curran on CIO Dashboard about “Bimodal” or “Two-Speed” IT organizations. To quote Chris: “Bimodal IT is the idea of creating two faces of the IT department: operational and aspirational. One side focuses on keeping the lights on. The other side sets the world on fire by producing products and services and powering the business with […]


CapEx Increases in 2016 Will Put Pressure on Inefficient Financial Systems recently announced that CFOs will be increasing capital spending in 2016 despite speculation that the Fed may soon increase interest rates. However, CFOs are also expressing concern over serious inefficiencies within finance operations due to outdated systems and manual processes. This sets up a potentially disastrous situation for financial ops. On the one hand, there are more capital expenditure requests to handle and on […]


Workflow Automation Flows Through U.S. Pipe

Often customers come to us with a very specific pain point to resolve. Sometimes it’s improving a finance process like expense reimbursement requests or a marketing process like managing marketing collateral change approvals, but it’s usually fairly specific. Once that pain is solved, however, word tends to get out internally about workflow automation and new processes start to get the automation treatment. A good example of that is […]


The Hiring Process Examined

A typical hiring process can be fraught with inefficiencies. From the moment a manager or supervisor decides they need to make a hire to the moment that hire is productively integrated into the organization can take several months. Depending on the size of the organization and the complexity of the hiring process (for instance if external recruiters are involved) it can take even longer. Like […]


Should Your Internal Process Be More Transparent?

Corporate transparency has been a hot topic for a while now, with some companies completely embracing the idea of sharing all things all the time and others simply trying to be find ways to be more open internally and externally. On the internal front, some companies believe there is tremendous value in breaking down office walls (figuratively and literally) to make sure that everyone in […]


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As leaders in our industry, we know that there's no substitute for hard-won expertise. When you decide to improve your business process and request management, rest assured that you're working with the best in the business. We've been doing this for a long time. Take a look at some of the companies we've helped along the way.

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