Recent Posts


Flowchart Friday: Featuring Shakespeare, Zombies and Procrastination

Fall has come to the Integrify office in Chicago and as the leaves begin to turn their randomly beautiful shades of red, brown and gold we randomly present a series of useful or entertaining flowcharts. Today we cover everything from which works of the beloved bard you should see to how good of a boss you are (please don’t be angry at us if you get […]


bpm merger

BPM Guide (Part 9): Special Situations Requiring Business Process Management

This is a guest series by Joanne Wortman, an independent business/technology consultant and freelance writer in the NY Metro area. She has almost two decades of experience providing business process optimization, organizational change management, M&A integration, and program management across many business sectors, with a concentration in manufacturing. Throughout the earlier posts (full list here), the focus has been on business process management within an […]


process and change management

BPM Guide (Part 8): From Process Diagrams to Real Process Change

Diagrams, documentation, KPIs, metrics are all theoretical- they can only form the foundation of tangible process change. With that work in hand, there are two other important factors to consider – technology implications and the people side of change.


user access governance

Don’t Let Privileged User Access Get Out of Control

I recently wrote an article about IT request management over at the CloudExpo Journal, part of which discussed the importance of managing and approving user access requests. In addition, I’ve written here about the perils of having a poor offboarding process, leaving transferred or separated employees with access they should no longer have. Today InformationWeek published a piece about the hidden risk of privileged user access […]


employee productivity with workflow automation

IT Investment Increasing in Tools that Drive Productivity

A recent InformationWeek article references a Deloitte survey that indicates business are increasing IT spend on tools that drive employee productivity. Increased productivity is the top reason for the survey companies’ investments in technology. Cloud infrastructure, analytics, and big data rank at the top of technologies most likely to generate productivity gains. In fact, “Improving existing business processes” has trailed only “Managing cybersecurity and information […]


check OUT our clients

As leaders in our industry, we know that there's no substitute for hard-won expertise. When you decide to improve your business process and request management, rest assured that you're working with the best in the business. We've been doing this for a long time. Take a look at some of the companies we've helped along the way.

  • Bellevue-Club
  • neobig
  • Redbull
  • island-insurance

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