This is a guest series by Joanne Wortman, an independent business/technology consultant and freelance writer in the NY Metro area. She has almost two decades of experience providing business process optimization, organizational change management, M&A integration, and program management across many business sectors, with a concentration in manufacturing. Throughout the earlier posts (full list here), the focus has been on business process management within an […]
Some of our customers have come to us wondering how to better manage the thousands of combined tasks their departments handle each month. The sheer number of tasks requiring multiple follow-ups, emails and phone calls on their way to a successful resolution can be daunting. Fortunately, once teams automate their workflow processes with Integrify, they discover the beauty of the automated reminder. There are several […]
Diagrams, documentation, KPIs, metrics are all theoretical- they can only form the foundation of tangible process change. With that work in hand, there are two other important factors to consider – technology implications and the people side of change.
I recently wrote an article about IT request management over at the CloudExpo Journal, part of which discussed the importance of managing and approving user access requests. In addition, I’ve written here about the perils of having a poor offboarding process, leaving transferred or separated employees with access they should no longer have. Today InformationWeek published a piece about the hidden risk of privileged user access […]
A recent InformationWeek article references a Deloitte survey that indicates business are increasing IT spend on tools that drive employee productivity. Increased productivity is the top reason for the survey companies’ investments in technology. Cloud infrastructure, analytics, and big data rank at the top of technologies most likely to generate productivity gains. In fact, “Improving existing business processes” has trailed only “Managing cybersecurity and information […]