We started Integrify almost fifteen years ago to solve a problem. A very large, international company needed a way to efficiently handle a variety of employee requests from around the world. They were using email, spreadsheets, random home-grown solutions, etc. and no one was happy. It was confusing for employees and a nightmare for administrative staff. So we built them something that solved it—a tool that allowed them to capture requests from employees and then automate the workflow for all those requests, making the process more efficient and making employees very happy.
As we’ve worked with more and more customers over the years we’ve learned a lot about how to solve workflow and business process issues and our business and software have evolved. We’ve learned that our customers want:
• A tool they can use themselves, right away, without the need for a ton of training.
• A service team that makes no excuses and genuinely wants to solve their problems.
• Extreme flexibility when it comes to customization, integration, and pricing.
• To work with real people, not robots.
So we’ve built our company and our software to be all that. We’re real people, we really want to help and we have software that you’re going to love using.