How can workflow management help healthcare providers?
For healthcare providers, compliance, accuracy and accountability are critical. Automated workflow processes provides better internal controls and greatly improved efficiency. Reduce risk, increase compliance, improve productivity and gain a competitive advantage by reducing work cycles and overhead.
Some of the ways Integrify’s workflow automation can help healthcare organizations:
- Centralize and simplify business operations
- Manage capital and operational expenditure processes
- Provide a single portal for all employee requests and self-service
- Standardize the employee onboarding process
- Ensure a compliant vendor approval process
- Streamline incident reporting
- Handle incident management
- Reduce new product cycles
- Improve internal audit controls
Use Case Examples
Capital and Operational Expenditure Requests
But with the volume of capital expenditure requests being submitted, there is significant risk in mistakes, delays, compliance and visibility. Given the investment, the cost of these risks can be enormous. By deploying a compliant and consistent workflow for handling capital expenditure requests, healthcare companies can greatly reduce risk while getting a faster return on capital spend.
Healthcare companies are ultimately responsible for ensuring processes are in place for the proper qualification of outside vendors and contractors. When assessing vendors for onsite work or selecting equipment and drug suppliers, workflow management should be incorporated to provide accountability, consistency and mitigate the risk of inconsistent vendor approval processes. By using a workflow management system, vendors can be consistently screened and properly approved to work with the company. In addition, a separate workflow process can handle contract initiation, where a new relationship or project contract can be routed throughout various levels of hierarchy for review and approval.
Integrify gives your employees a personalized online portal that they can use to submit requests for anything. Most often our customers use this for HR and IT requests, including payroll adjustments, vacations, status changes, access/security requests, general information requests and much more. In addition Finance acan set up requests for checks, wire transfers, equipment purchase or replacement, etc. We’ve also had marketing departments use the system to initiate marketing material requests, ad reviews, etc.
Hospital Facilities Management
A building maintenance and facilities team gets tasked with everything from managing building security access to fixing HVAC issues. Hande these myriad requests in a centralized, consistent manner (instead of emails, phone calls, hallway conversations, etc.). Allow staff to track progress of facilities maintenance requests in an intuitive portal environment.
Cyber Security Incident Reporting
Having a centralized incident reporting system accessible to consistently log incidents and route them to experts for threat assessment is critical in the healthcare space. Ensure a rapid, more coordinated response to security incidents and make sure the proper information is captured at the outset and the proper protocols are followed.
New Product Evaluation
As new products and equipment are suggested by vendors they can be evaluated via standard workflows instead of meetings that tie up expensive clinical personnel and prevents an efficient review process. Instead, route relevant product information to the most relevant evaluators in IT, Clinical, Engineering, etc. so the best decision can be made quickly.
Health Information Management (HIM)
- Forms Requests and Approval
- Medical Chart Request
- Audit Management
- Pharmacy Recall Notices
- Pharmacy Drug Tracing
- Purchase Requisition
- Capital Expense Request
- Contract Management
- New Product Evaluation
- Central Supply Requests
- Item Exception Requests
- New Product Evaluation
- Report Requests
Risk and Quality
- Incident Reporting
- Policy and Procedure Management
- Medication Reconciliation
- Employee Change of Status
- HR Inquiry
- Payroll Adjustment
- Access Requests
- Project Requests
- Work Orders
- Office Move
- Security Incident Reporting
Download our free “Workflow Automation Guide”
“Integrify allows us to move a few thousand feet above the day-to-day. The system automates the day-to-day so we can focus on improving service management.”
– Neil Weitz, Director of IT, GlaxoSmithKline
Some of Our Pharma and Healthcare Customers
We Understand Workflow for Healthcare
We got our start in healthcare over ten years ago. It’s a unique industry with challenges, regulations and complexity not seen in other industries and we thrive in it. Our experienced service and support team can ensure your workflow project is successful, on time and on budget.