Process improvement with process automation software
Process improvement (or "business process improvement") can come in many forms. Motivated and engaged employees can improve the efficiency of business processes via informal, grassroots efforts. They may form self-organizing teams that design and implement solutions to improve business process issues. These organically-developed solutions can net real gains in productivity and efficiency.
However, a formal process improvement framework, language, and common platform allows everyone involved in the improvement effort to leverage the work being done throughout the organization. Organizational process and workflow improvement projects proceed best with agreed-upon standardization and may even benefit from the guidance of a business process (BPM) specialist who can develop frameworks, KPIs, and other critical aspects of the effort. A dedicated, ongoing effort is called "continuous improvement" and allows an organization to iterate and build on previous improvements.
Any process can be put through a rigorous process improvement effort. In the example below we're looking at a Claims Submission process. We've used process mapping to break down the process steps into tasks, connected those tasks to simulate the process flow, and arranged them in swim lanes to show responsibility.
Once the documented process is socialized with all stakeholders and confirmed it can be moved into a process automation platform.
Because process improvement should be an ongoing organizational strength (and not a one-time improvement effort), every organization can benefit from the adoption of a workflow or process management solution. Consider the following criteria when selecting a tool:
Looking for a Process Improvement platform? Integrify has been providing process automation software or over ten years for some of the largest companies in the world. To see Integrify in action use the button below.
No matter the platform, Integrify's workflow software can help improve and streamline your business workflow.
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