What is an Approvals Matrix?
Using a matrix to manage approvals ensures complex approval processes are flexible and scalable.
A table that provides the business rules for routing an approval task through a business process based on preset conditions. An approval matrix ensures that the correct individuals are involved in decision-making at the appropriate time. Sometimes referred to as a "schedule of authority."
Let's take a look at an example of where an approval matrix can be used. An expense request needs to be routed to the appropriate approver based on a variety of conditions like:
It can also be quickly changed/edited to reflect the changing nature of the organization, staff changes, new policies, etc. In complex approval processes, this speed can be critical to prevent mistakes and delays.
To back up a bit, depending on the nature of the approval chain or schedule of authority, a process may require several different logic steps. For instance, there may be a dollar amount rule (requests over $50k route differently) and then a geographic rule (specific states route differently) and finally a department rule (each department has a specific approver assigned).
While the example above shows a large table of approval logic, depending on the circumstance, you might use a combination of lookup tables and dynamic assigners and static rules to find the appropriate approver.
Or, based on your documented business requirements, you might just implement the approval routing using sets of rules at appropriate points in the process. This makes more sense when the matrix of approvals is fairly simple.
We've worked with hundreds of companies with a wide variety of approval processes and have built complex approval matrices that started in Excel and ended up in a custom logic table within our approval software. Interested in seeing how we can help you build an approval matrix as part of your approval process automation efforts?
We have a variety of resources to help you on your journey to an automated workflow.
See a demonstration of Integrify, including how to use an approval matrix.
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