What Issues Most Often Doom a Process Automation Project?

By Toni Buffa | Published June 13, 2023

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Knowing the common issues that could potentially doom an automation project is essential. You will be better prepared to overcome them when you know them.

Process Automation uses business rules and automated tasks to perform processes that accomplish a specific business goal. This involves a lot of planning and preparation in the beginning phases of switching from manual to automated workflows. Recognizing potential challenges you and your team may face before beginning this transformation is essential. This blog will cover four issues that most often doom a process automation project and how to overcome them so you can be better prepared for your organization.

Lack of Clear Goals and Objectives

One of the most common issues that can doom a process automation project is the lack of clear goals and objectives. The effort to improve processes starts with agreement on the goals. Without a clear understanding of what the project aims to achieve, designing and implementing an effective automation solution becomes challenging. Process teams may start with a need to improve quality, timeliness, or accuracy, but the goals must be clear and attainable with an actual target metric that can be measured and tracked.

Poor Process Analysis and Documentation

Another factor is poor process analysis and documentation. Before automating a process, it is essential to analyze and document the existing workflow thoroughly. With a full understanding of the process, it becomes easier to identify areas for improvement and design an efficient automation solution.

Resistance to Change and Lack of Stakeholder Buy-In

Resistance to change and lack of stakeholder buy-in can significantly hinder the success of process automation projects. When employees and key stakeholders do not understand the benefits of automation, they may resist its implementation. It is crucial to communicate the advantages of automation clearly and involve all relevant stakeholders from the beginning to foster support and minimize resistance.

Inability to Integrate With Existing Applications

It's important to check during the demo version of getting new software to see if you can integrate it with the existing platforms you may use. It’ll most likely end in project abandonment without being able to integrate. With Integrify's workflow automation platform, you won't have to worry about this. Our system allows our customers to create workflow applications that integrate directly with their existing enterprise infrastructure.

By addressing these critical issues, organizations can increase the likelihood of success for their process automation projects and maximize the benefits of automation technologies. 

Customer Corner  

Toni Buffa

Toni is a member of the Integrify marketing team and writes for the Integrify blog. Toni lives in Colorado and loves animals of all stripes.