eBook: Getting Users Onboard Your New Workflow System
In this eBook we will cover how to increase user adoption after purchasing a new SaaS model for your organization.
When implementing new software, executives expect to see increased productivity and efficiency, improved customer service, and reduced costs across all areas. They also may expect to see scalability and integration company-wide for maximum ROI on the investment.
For project managers and stakeholders, one of the most disturbing things to think about during the implementation and execution stages is what happens if this new software doesn’t gain traction from our users? The budget has already been spent, and countless hours of learning and integration have already been performed.
Unfortunately, without a good strategy for the rollout and ongoing user adoption of a new automation system, people will resort to old, bad habits like using emails and spreadsheets to manage the flow of critical information, crippling the expected gains of process automation.
Why do people resist change
What motivates people to embrace change
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