eBook: Getting Users Onboard Your New Workflow System
How to increase employee adoption of a new tool
When implementing new software, executives expect increased productivity and efficiency, improved customer service, and reduced costs across all areas. They also may expect scalability and integration company-wide for maximum ROI on the investment.
For project managers and stakeholders, one of the most disturbing things to think about during the implementation and execution stages is, "what happens if this new software doesn't gain traction with users?"
Why do people resist change?
What motivates people to embrace change?
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