Use Case of the Month: IT Support Ticket Process

By Toni Buffa | Published January 24, 2023

Integrify process apps make it easy to set up your workflows quickly. They are free and can be downloaded and customized. They come with all the necessary tasks and forms.

This month's featured process app is our IT Support Ticket Process. If you're managing IT support requests with emails, phone calls, and pop-ins, an automated IT Support Ticket process should be high on your list of processes to implement. Capture all the relevant details of an IT support need and then route it to the appropriate resource.

Process

Forms

IT Support Request Form

Click image to expand

IT Response Form

Click image to expand

So, if you are looking to make your workflows more efficient and productive, reach out to Integrify today to schedule a demo and see how we can help your business grow.


Tags
Process apps   IT Workflow  

Categories
Using Integrify  

Toni Buffa

Toni is a member of the Integrify marketing team and writes for the Integrify blog. Toni lives in Colorado and loves animals of all stripes.

Subscribe to Receive the Latest Workflow Automation Tips