Complaint Handling and Management
Receive, Manage and Track Customer Complaints Better with Complaint Handling Software
No matter what product or service your company provides, you need a system for complaint management. Automating the intake, routing, task assignment, and tracking for customer complaints can greatly improve customer satisfaction, product quality, and internal/external compliance requirements. Whether you're a global pharmaceutical company under regulatory scrutiny or a university handling complaints regarding faculty, Integrify can provide a rock-solid, auditable system for managing complaints from customers, employees, vendors, citizens, and more.
Integrify provides a robust platform for designing complaint intake forms for customers, employees, vendors, or students that can be deployed on any Web site. Complaint submissions can then be tracked and routed through your organization using smart logic to ensure standard operating procedures are followed.
We'd love to hear about your complaint handling process and let you know how Integrify can automate and streamline your complaint workflow.
We have a variety of resources to help you on your journey to an automated complaint management workflow.
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