Healthcare Workflow Management

How can workflow management help healthcare providers?


For health care providers, compliance, accuracy, and accountability are critical. Automated workflow processes provide better internal controls and greatly improved efficiency. Reduce risk, increase compliance, improve productivity and gain a competitive advantage by reducing work cycles and overhead.

Some of the ways Integrify's workflow automation can help healthcare organizations:

  • Centralize and simplify business operations
  • Manage capital and operational expenditure processes
  • Provide a single portal for all employee requests and self-service
  • Standardize the employee onboarding process
  • Ensure a compliant vendor approval process
  • Streamline incident reporting
  • Handle incident management
  • Reduce new product cycles
  • Improve internal audit controls

Use Case Examples

Capital and Operational Expenditure Requests

But with the volume of capital expenditure requests being submitted, there is a significant risk of mistakes, delays, compliance, and visibility. Given the investment, the cost of these risks can be enormous. By deploying a compliant and consistent workflow for handling capital expenditure requests, healthcare companies can greatly reduce risk while getting a faster return on capital spending.

More on CapEx Request Management

Vendor Qualification

Healthcare companies are ultimately responsible for ensuring processes are in place for the proper qualification of outside vendors and contractors. When assessing vendors for onsite work or selecting equipment and drug suppliers, workflow management should be incorporated to provide accountability, consistency and mitigate the risk of inconsistent vendor approval processes. By using a workflow management system, vendors can be consistently screened and properly approved to work with the company. In addition, a separate workflow process can handle contract initiation, where a new relationship or project contract can be routed throughout various levels of hierarchy for review and approval.

Employee Requests

Integrify gives your employees a personalized online portal that they can use to submit requests for anything. Most often our customers use this for HR and IT requests, including payroll adjustments, vacations, status changes, access/security requests, general information requests and much more. In addition, Finance can set up requests for checks, wire transfers, equipment purchase or replacement, etc. We've also had marketing departments use the system to initiate marketing material requests, ad reviews, etc.

Hospital Facilities Management

A building maintenance and facilities team gets tasked with everything from managing building security access to fixing HVAC issues. Hande these myriad requests in a centralized, consistent manner (instead of emails, phone calls, hallway conversations, etc.). Allow staff to track the progress of facilities maintenance requests in an intuitive portal environment.

Cyber Security Incident Reporting

Having a centralized incident reporting system accessible to consistently log incidents and route them to experts for threat assessment is critical in the healthcare space. Ensure a rapid, more coordinated response to security incidents and make sure the proper information is captured at the outset and the proper protocols are followed.

New Product Evaluation

As new products and equipment are suggested by vendors they can be evaluated via standard workflows instead of meetings that tie up expensive clinical personnel and prevents an efficient review process. Instead, route relevant product information to the most relevant evaluators in IT, Clinical, Engineering, etc. so the best decision can be made quickly.

More Examples

Health Information Management (HIM)

  • Forms Requests and Approval
  • Medical Chart Request
  • Audit Management
  • Pharmacy Recall Notices
  • Pharmacy Drug Tracing


  • Purchase Requisition
  • Capital Expense Request
  • Contract Management
  • New Product Evaluation
  • Central Supply Requests
  • Item Exception Requests
  • New Product Evaluation
  • Report Requests

Risk and Quality

  • Incident Reporting
  • Policy and Procedure Management
  • Medication Reconciliation
  • Credentialing

Human Resources

  • Onboarding
  • Employee Change of Status
  • HR Inquiry
  • Offboarding
  • Payroll Adjustment

Information Technology

  • Access Requests
  • Project Requests
  • Work Orders
  • Office Move
  • Security Incident Reporting

Case Studies

Download our free "Workflow Automation Guide"

Learn more about how workflow automation can help remove process bottlenecks and streamline your organization.Get the Guide

Customer Quote

“Integrify allows us to move a few thousand feet above the day-to-day. The system automates the day-to-day so we can focus on improving service management.”

– Neil Weitz, Director of IT, GlaxoSmithKline

Read the Full Case Study

Some of Our Pharma and Healthcare Customers

We Understand Workflow for Healthcare

We got our start in healthcare over ten years ago. It's a unique industry with challenges, regulations, and complexity not seen in other industries and we thrive in it. Our experienced service and support team can ensure your workflow project is successful, on time and on budget.

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