Business Process Reengineering (BPR) Definition

Learn about BPR and how it's used to scale and improve business operations.


business process reengineering (BPR)  illustration

Business Process Reengineering (BPR) is a systematic, disciplined approach to reducing organizational costs and redundant business processes involving the analysis of existing human and automated workflows.

When is Business Process Re-Engineering Required?

The need for business process re-engineering surfaces in a variety of ways. For instance, from our article "Is it Time to Overhaul Your Processes?" we provide some indicators that it may be time for a BPR project.

  • Customer complaints and refund requests are rising.
  • Staff stress, disputes, and turnover are high.
  • Chaos reigns after experienced employees depart or go out on leave.
  • Profitability is falling.
  • Sales leads are not being followed up upon quickly.
  • Corporate governance has been lacking.
  • You are struggling with your cash flow.
  • Your inventory levels are rising.
  • You can’t fill customer orders quickly enough.

BPR (Business Process Reengineering) Steps IllustrationBusiness Process Reengineering Steps

  1. Define outcomes
  2. Define current state
  3. Identify gaps
  4. Select test case
  5. Develop/test hypotheses
  6. Implement the new process
  7. Evaluate performance

BPR and Continuous Improvement

Continuous improvement (CI) is an ongoing effort to improve a product, service, or process. The American Society for Quality (ASQ) holds that CI efforts can include incremental improvement where improvement occurs gradually over time as well as breakthrough improvement where the improvement happens all at once. CI often requires an organization to first undergo a cultural change before it can have any real chance of success.

Business process reengineering is often part of CI efforts as teams look for ways to improve business processes as part of the overall CI scope. BPR is also closely tied to Business Process Management (BPM) and it makes sense to have a healthy understanding of both disciplines. For a complete overview of BPM, you can read our Introduction to Business Process Management.

So Is BPR the Same as BPM?

No. While BPM focuses on defining and automating existing processes, BPR completely re-imagines the way that businesses operate, especially as they relate to the customer experience. There are also much higher stakes with BPR because the roles and processes that exist today can be shelved entirely.

BPM Geek has a nice explanation of the differences here.

process roi ebookProcess Re-Engineering Examples

BPR Resources

Interested in Reengineering and Automating Your Processes?

We have a variety of resources to help you on your journey to an automated workflow. 

Re-Engineer and Automate Your Processes with Integrify

To see how quickly you can begin improving and automating your processes, request a demonstration or trial.

Get a Free Demo


Sworkflow ideas weeklyign Up for Workflow Ideas Weekly

Receive ideas, tips, and information about productivity and improving your workflow.

Subscribe Now

Integrify is a leader in Mid-Market Business Process Management on G2


Experience Integrify by scheduling a
personalized live demonstration.


Get a Demo   Learn More


Copyright © 2021 Integrify All rights reserved.