Business Process Reengineering (BPR) Definition

 

Business Process Reengineering (BPR) is a systematic, disciplined approach to reducing organizational costs and redundant business processes involving the analysis of existing human and automated workflows.


When is Business Process Re-Engineering Required?

BPR (Business Process Reengineering) Cycle IllustrationThe need for Business Process Reengineering surfaces through a variety of ways. For instance, from our article "Is it Time to Overhaul Your Processes?" here are some indicators that it may be time for a BPR project.

  • Customer complaints and refund requests are rising.
  • Staff stress, disputes, and turnover are high.
  • Chaos reigns after experienced employees depart or go out on leave.
  • Profitability is falling.
  • Sales leads are not being followed up upon quickly.
  • Corporate governance has been lacking.
  • You are struggling with your cash flow.
  • Your inventory levels are rising.
  • You can’t fill customer orders quickly enough.

Business Process Reengineering is closely tied to Business Process Management (BPM) and it makes sense to have a healthy understanding of both disciplines. For a complete overview of BPM you can read our Introduction to Business Process Management.

Is BPR the Same as BPM?

No. While BPM focuses on defining and automating existing processes, BPR completely re-imagines the way that businesses operate, especially as they relate to the customer experience. There are also much higher stakes with BPR because roles and processes that exist today can be shelved entirely.

BPM Geek has a nice explanation of the differences here.


BPR Resources


You can also check out our BPM Software via a live demonstration or recorded video demo. Contact us to learn more.

 

 

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