Workflow for Local Government, Cities, Municipalities

Workflow automation helps government agencies improve efficiency, transparency, and productivity.

Automate Secure, Paperless Workflow in the Cloud

Integrify provides tools to help turbocharge your city's critical workflow, including citizen self-service portals, dynamic intake forms, request forms, smart process automation, and intelligent reporting. Our scalable, affordable workflow automation platform is flexible enough to handle the unique administrative operations of any city or municipality while providing a better experience for staff and constituents.

  • Make staff more efficient with a consistent, city-branded portal to submit requests, manage approvals, share information, track progress, and more.
  • Reduce administrative costs by streamlining processes, eliminating paper, and reducing cycle times.
  • Give citizens an easy-to-use, always-available request portal for services.
  • Maintain compliance and provide the appropriate level of transparency for all processes.
  • Replace slow, buggy legacy systems with a modern, automated approach to managing workflow and information.

What's Included

Customizable Self-service Portal

A unified, city-branded experience for your employees and constituents to submit forms and track requests.

Process Builder

Build workflow automation for single, group, or multi-tiered approval, either parallel or sequential. Integrify can handle as many steps as you need.

Form Designer

Easily create Web-based, mobile-friendly forms using drag and drop to capture information and feed user data into your workflows.

Process Reporting Tools

Integrify tracks and maintains an audit trail of all your workflow processes, form data, and user actions. Follow city staff progress and use scoreboards to track overall efficiency.

Prebuilt Process Apps

Integrify customers get free access to our library of pre-built and tested Process Apps, form, and process templates you can use immediately or customize as needed. Learn More

How Compliant Are Your Internal Processes?

sample city process

New Hire Example

Examples of City Processes You Could Be Automating

  • AP Processes
  • Vaccination Requests
  • Budget Approvals
  • Business Licensing
  • Capital Expenditure Requests
  • Check Requests
  • Citizen Feedback
  • Collections Processes
  • Employee Hiring and Onboarding
  • Public Event Reservations
  • Grant Applications
  • Incident Reporting
  • License Requests
  • Maintenance/Work Order Requests
  • Permit Requests
  • Procurement Processes
  • Project Approval and Intake
  • Purchase of Software / Hardware
  • Safety Violation Reporting
  • Salary Changes
  • Service Requests
  • Travel and Reimbursement Requests
  • Vendor Approvals and Management
  • Volunteer Intake
  • Work Planning/Budgeting

The City of Baltimore Automates with Integrify

The City of Baltimore uses Integrify for its ambitious plan to automate its workflow.

Read the case study

Interested in Automating Your City's Workflow?

We have a variety of resources to help you on your journey to an automated workflow. 

Watch Our 2-Minute Demo

Automate Any City Process

To see how quickly you can begin automating your city or municipality, request a demonstration or trial of Integrify.

Get a Free Demo


"Integrify has allowed us to continuously improve our processes."
Babila Lima, BPIO Director, Baltimore
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